Visa as Customer Service
As a member of the Global Customer Assistance Services (GCAS) team, you will provide support to Visa cardholders around the world in more than 30 languages. This includes providing emergency card replacement, resetting passwords, and reporting lost or stolen cards. You will also respond to general inquiries on Visa programs and benefits, and transfer customers as necessary to their issuing bank or a Third-Party service provider. This role requires you to adhere to established policies and guidelines while providing quality customer service.
You can cancel your Max subscription anytime through the website or app. It’s best to do so a few days before your next billing date, as your subscription auto-renews each month. You can also change the number of channels you want to stream or delete your account completely if necessary.
The company does not offer live chat, but its customer service representatives are available through email and telephone. They can answer basic questions and help you set up your device or log in to your account. They can even connect you with a specialist if your issue is more complex. You can find their contact information on the “contact us” page of their website.
Visa is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status. For additional information see our EEO Policy. Visa is an international payment network that provides consumers and businesses with a secure, convenient and reliable method of making and receiving payments worldwide. ויזה כאל שירות לקוחות